• Call Registration and request will be made by Manager for  SUPPORT location (with details of Office code in which problem reported).

• Enter Project code -> Company Codes and Dept names are populated.

• Company Codes->office codes are populated.

• Status -> Solved or Pending.

• All fields mandatory except OO Person Code.

• Registration date is the system date.

• Unique Call number generated on successful Call registration.

• The convention of call number generation is

                   Last digit of company code+6 digit Office Code+5 digit serial 

                   number starting   from 70000